The AIDH mobile app for iOS provides easy access to clinical information anytime, anywhere.
Available for both individual and institutional users with an active subscription it will support health professionals
with streamlined access to essential information and tools. Keep scrolling to learn how to install the mobile app via an iOS device.
All Therapeutic Guidelines Limited mobile apps are built as Progressive Web Apps (PWA) and are available for installation via iOS devices.
For NSW Health or VIC Health users, see the installation and authentication guides for your organisations:
NSW Health User Guide
VIC Health User Guide
iOS Device Installation
To install the AIDH mobile app on your iOS device, you will need to log in to the
AIDH website via your mobile device using a Safari, or Chrome mobile web browser. *
Therapeutic Guidelines Limited supports two types of subscriptions: individual and institutional subscriptions.
No matter what subscription type you have please make sure you log in to the
AIDH website on your Apple device’s
web browser before installing the AIDH mobile app.
*Recommend mobile web browsers for all Therapeutic Guidelines Limited mobile apps.
Log in instructions for individual users
Use your username and password to log in to the
AIDH website
via a supported mobile browser (active subscription required).
General log in instructions for institutional users
Users with an institutional subscription will need to log in and access the
AIDH website via your organisation’s
AIDH portal icon or AIDH logo and then follow the 5 simple installations steps below.
To ensure you can install the app quickly just ensure you are using a supported mobile web browser on your iOS device.
To install the mobile app on iOS devices, follow these 5 simple steps
- Using your mobile web browser navigate to the home screen
of the AIDH10 website and select the 3 horizontal dots in the menu to view your setting options.
- Tap the Share button (a square with an upward arrow) at the bottom of the screen.
- Select More via the 3 horizontal dots to install the mobile app.
- Scroll down and select “Add to Home Screen.”
- The AIDH product icon will now appear so just tap ‘Add’ and then navigate to your home screen to launch the app.
The
AIDH icon will now appear on your home screen. Tap it to launch the app.
Additional tips
- Updating the mobile app content: The mobile app will automatically update when you access it, but you’ll need
to be connected to the internet when you first install it to ensure all content is downloaded in advance and can be used offline.
- Offline access:
- Once you’ve logged in to your account you can access product content offline.
To get started, connect to the internet to fully download all the information in advance.
- You can check what stage the download is at by reviewing the ‘Preparing offline’ content progress bars in your My Account profile.
- For the best experience, make sure you wait a few minutes till the progress bar reaches 100% to ensure
all the content is fully downloaded before switching your device to offline mode.
- The ‘Available content’ will appear with a green tick once all the content is completed downloaded.
Troubleshooting
- Recommended mobile web browsers: If your mobile app is not installing, please ensure you are using a recommended web browser (i.e. Chrome, Safari), * and your device meets the installation requirements.
- Product mobile app icon/logo not appearing? Try restarting your device or clearing your mobile web browser cache if the icon or product logo
does not appear after you’ve finished the installation process outlined above.
- Content not appearing? Try clearing the AIDH app's/your browser's cache.
*Firefox and Samsung Internet browsers are not supported.
For troubleshooting for AIDH10 iOS mobile app please contact the IT Support Team at
adphasupport@tg.org.au.
