Job Vacancy – Lead DevOps Engineer

  • Exciting permanent full-time role to make your mark
  • Social and flexible work environment
  • Attractive employee benefits and salary packaging

Therapeutic Guidelines Limited (TGL) is an independent not-for-profit organisation that promotes the quality use of medicines to the health sector.  It does this through the expert writing, publication and sale of subscription based Therapeutic Guidelines, available via key technological platforms.  The Therapeutic Guidelines range of digital and print products is widely considered to be an unsurpassed source of best practice therapeutic information Australia wide. Further information on TGL is provided at www.tg.org.au.  

With an exciting next phase of business growth, we are now seeking to appoint a Lead DevOps Engineer to join our Technology team in the new year.  If you enjoy all aspects of technology with a natural tendency to research and share knowledge, can work in a team environment both onsite and remotely, have attention to detail, well-developed organisational skills including an ability to set priorities and pursues tasks to completion within prearranged deadlines, then we want to hear from you!

Now visualise yourself in this role with us.  You will report to the Technology Director and will be responsible for the overall delivery of secure solutions using off-the-shelf components to continuously improve customer and employee experience in line with market demand and TGL strategic plans.  In addition, you will also undertake the following to support user experience and access of Therapeutic Guidelines:

  • Be the primary development resource for integration and automation on low-code platform. 
  • Establish and maintain DevSecOps environments related to production, staging and development. 
  • Execute data extract, transform, and load from content creation to content delivery systems. 
  • Research and development (R&D) to evaluate new and current components and vendor systems and provide recommendations for continuous improvement. 
  • Document R&D outcomes and best practices to handover completed scope to internal teams and support. 
  • Setup, configure and maintain telemetry across all TGL systems for near real-time tracking and reporting. 
  • Maintain end-to-end knowledge of SaaS from domain management, to cloud platforms and services, user and system authentication, to improving features and functionality in TGL digital products. 
  • Troubleshoot systems on escalation and provide adequate handover and documentation for support personnel. 
  • Collaborate with customer and vendor’s systems technical teams on integration projects. 
  • Collaborate with internal agile teams to prioritise and complete deliverables adhering to quality and security standards. 
  • Coach and manage software engineers to align development practices to DevSecOps standards.

If you can see yourself in this role, then you will bring to TGL:

  • Bachelor’s or master’s degree in computer science, information systems, or related STEM field. 
  • Certifications in Microsoft solutions desirable. 
  • Certifications in security, SDLC standards and usability desirable. 
  • 5+ years’ experience demonstrating solution-driven problem solving at all levels of the Software Development Life Cycle (SDLC). 
  • 3+ years’ experience working in an Agile DevSecOps environment with supporting practices and tools.
  • 1+ year experience working in Enterprise Low-Code Application Platforms preferably Microsoft Power Platform. 
  • 2+ years’ experience working on public cloud such as Azure (preferred), AWS and / or Google Cloud serverless architecture. 
  • Demonstrated experience integrating systems, sub-systems and components using APIs. 
  • Ability to scope data migration projects and orchestrate activities to Extract, Transform and Load across systems including Power BI, Dataverse, SQL and no-SQL databases. 
  • Demonstrated experience and skills using XML, XSLT, HTML, CSS, JavaScript (jQuery, Node.js, React.js ecosystem) and PowerShell. 
  • Hands-on experience configuring and integrating Dynamics 365, desirable 
  • Demonstrated experience developing and deploying apps for iOS, Android, Windows, and Mac, desirable. 
  • Experience developing on Microsoft 365 including Office, MS Teams, SharePoint, desirable. 
  • Experience implementing authentication for end users and between systems using OAuth2, OpenID Connect, proxy services / IP and Shibboleth desirable. 
  • Experience in healthcare sector desirable. 

Now is the time to join a team and organisation that is making a positive and lasting impact on the quality use of medicines in Australia.

If this opportunity interests you, want to hear from you. Please submit your application by no later than Sunday, 11th December 2022. Applications from recruitment companies will not be accepted. TGL is an equal opportunity employer.

Job Vacancy – Sales Associate

Therapeutic Guidelines Limited (TGL) publishes clinical advice for healthcare professionals in a point-of-care digital product, Therapeutic Guidelines. TGL’s aim is to promote the quality use of medicines, and it does this by bringing together clinical experts from around Australia to engage in the creation and review of content. Therapeutic Guidelines is widely considered to provide an unsurpassed source of best practice therapeutic information.

TGL was founded by leading members of the healthcare community over 40 years ago. As an independent, not-for-profit organisation, it is entirely funded by subscribers. Further information is provided at www.tg.org.au.

We currently have a one-year contract role available for a Sales Associate (with the possibility of becoming a permanent full-time role).

The Sales Associate is responsible for providing administrative and sales support to our Sales and Marketing team. If you have a positive and proactive attitude, believe in high quality customer service and thrive in a fast paced environment, this is the position for you!

Responsibilities

Reporting to the National Business Development Manager, the Sales Associate will be responsible for front-line sales and customer support. You will contribute to the establishment and maintenance of sound administrative processes, data analysis and research to assist in the continuing development of an informed sales strategy.

Day to day you will:

  • Support the sales and renewals processes
  • Manage incoming customer enquiries
  • Prepare sales and usage data for reporting, forecasting, planning and ensuring customer satisfaction
  • Contribute to the preparation of sales proposals and quotes
  • On-board new customers
  • Assist with preparation of sales plan – including research into new markets and prospects

Skills and attributes

  • Customer focused and committed to providing a high level of service
  • Sales skills and commercial acumen
  • Collaborative with good initiative and team spirit
  • High degree of proficiency in Microsoft Excel in particular and Microsoft Office software in general
  • Attention to detail
  • Organised and efficient with excellent time management skills
  • Proactive with excellent problem-solving abilities
  • Ability to conduct research and prepare reports
  • Excellent oral and written communication skills

A qualification in business or relevant area is required. Experience working in sales, account management or business development is preferred. A knowledge of publishing and the provision of licenced information to the healthcare market is also desirable. Experience in a phone based sales environment will be viewed favourably. A position description is available here.

Benefits

Therapeutic Guidelines is based in West Melbourne, moving into a new office shortly. We have a very motivated team and enjoy a social and flexible working environment. An attractive remuneration package is offered, including rostered days off, and access to salary packaging.

Here’s a chance to do something different and make an impact on the quality use of medicines in Australia – come and join us!

Does this sound like you?

Apply for the position by emailing your CV and cover letter to:

Katherine Jones, National Business Development Manager: kjones@tg.org.au

Expressions of Interest

We welcome expressions of interest to become involved in the community behind Therapeutic Guidelines. If you are interested, please send your resume and a cover letter explaining your interest to admin@tg.org.au.

Expert Group Member 

Experts Group Members work with an Editor to develop and review topics in a particular therapy area. An Expert Group is usually composed of approximately 14 people, including a Chair, an Editor, experts in relevant medical specialties, general practitioners, paediatricians, pharmacists and allied health professionals from around Australia.

Evaluation Network Member

The Evaluation Network includes users of Therapeutic Guidelines, from medical and pharmacy students to experienced healthcare professionals. Members of the Evaluation Network provide feedback to the Editorial Team at regular intervals that informs project planning and topic revision.

Editor

Editors work with an Expert Group to update clinical advice in line with the latest evidence. Each editor is responsible for leading the review of a clinical guideline and requires strong communication and project management skills. Editors have a graduate qualification in pharmacy, pharmacology or medicine, and a minimum of 3 years post-graduate clinical experience. Qualifications or experience in editing, writing, or publishing are desirable, but not essential.